Refund policy

Last updated: October 22, 2026

Exchanges & Store Credit

Contact us if you have questions about whether a specific item can be returned.

We accept returns for exchange or store credit only. Requests must be made within 14 days of delivery or pickup.

We do not offer refunds to the original payment method, except where required by law.

Item Condition

To qualify for an exchange or store credit, items must be:

Unworn, unwashed, and in their original condition.
Free of stains, odors, or damage.
Returned with all original tags attached.

Please include your order number or proof of purchase.

How to Request an Exchange or Store Credit

Email revconscientejova@gmail.com within 14 days of receiving or picking up your order.

Please include your order number and the item you would like to return. We will provide instructions on how to proceed.

Contact us and receive approval before sending any items back.

Once we receive and inspect your item, we will process your exchange, subject to availability, or issue store credit.

Store Credit

Store credit is valid for one year from the date it is issued, unless applicable law requires otherwise.

It may be used toward future purchases at Revolución Consciente and cannot be redeemed for cash, except where required by law.

Shipping Costs

Customers are responsible for return shipping costs for exchanges or returns due to size, preference, or change of mind.

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, email revconscientejova@gmail.com promptly with your order number and photos so we can help resolve the issue.

Contact

For questions or assistance, contact revconscientejova@gmail.com.

This policy does not limit your rights under applicable consumer protection laws.